Shipping policy
Shipping charges:
- Shipping cost for orders between $50-$99 is the FedEx List Rate.
- Shipping cost for orders between $100-$499.99 is 20% of the order total. Special order items are subject to additional fees. This charge covers Standard Ground Service in the contiguous US. For Alaska, Hawaii and International shipping, actual shipping charges apply.
- Shipping cost for orders over $500 is free* when shipped via FedEx Ground or Freight within the contiguous US.
Additional Information:
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Special order items: Some products may be designated as special order items, and these may be subject to additional fees. Please refer to the product description or contact our customer service team for more information.
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International Shipping: For orders requiring shipping to locations outside of the contiguous United States, including Alaska, Hawaii, and international destinations, actual shipping charges will be applied. Customers are responsible for any applicable customs duties, taxes, or import fees.
Order Processing Time:
- Orders are typically processed within 2-5 business days. Please note that processing times may vary during peak seasons or due to the nature of special order items.
Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or additional charges incurred due to incorrect or incomplete addresses.
Changes to Shipping Policy:
- Andensa LLC reserves the right to modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at orders.andensa@gmail.com
Thank you for choosing Andensa LLC!